Terms & Conditions

Terms & Conditions


1. Users

The Eurail Trade Portal (Portal) can be accessed from sales agents authorised by Eurail Group (Eurail) to sale Eurail and Interrail Passes. Sales agents interested in accessing the Portal (User) shall register according to Article 3 and comply with the rules and restrictions established in these Terms and Conditions. Eurail may, at its sole discretion, refuse to offer the Portal service to any Sales Agent or entity at any time.


2. Scope

The Terms and Conditions govern the use of the Portal by a User and related issues. Users accepts the Terms and Conditions by registration and making use of the Portal, in any manner whatsoever, and they acknowledge that they are bound by them. Eurail is entitled to amend these Terms and Conditions at will. The amended Terms and Conditions will enter into effect at the time at which they have been published on the associated website (Website).


3. Account, personal data and privacy

3.1 In order to use the Portal and receive access to its content, User must create a personal account on the Website and use it to log in to the Portal. User can create their own username and password. These User login details are strictly personal, and User is not permitted to provide them to any third parties.

3.2 The Website indicates which personal data and other details Eurail requires from User in order to create an account. These data are treated according to the Eurail Privacy Policy. Eurail reserves the right to cancel User’s registration at its own discretion. User will not be entitled to any compensation for damages or any other reason whatsoever in case of cancellation of its registration by Eurail. In the event that User fails to comply with the provisions stipulated in these Terms and Conditions and/or violates the rights of third parties by using the material available in the Portal, Eurail reserves the right to take all appropriate legal steps, including damage actions, and inform any third party whose rights might have been violated.

3.3 Eurail is not liable for any damage that ensues from misuse of login details by third parties or for any malfunction on the Website.

3.4 User guarantees that the personal data provided at the time of registration are correct and complete and shall be liable for any damages caused to Eurail as a direct or indirect consequence of providing incorrect or incomplete data.


4. Right of use

4.1 Through use of the Portal User will receive access to diverse educational and communication materials (Material), made available by Eurail.


5. Intellectual property rights

5.1 User acknowledges that all intellectual property rights in respect of the Material are vested in Eurail.

5.2 User cannot take any action or fail to take action concerning the Material when such action or failure to act would affect any intellectual property rights of Eurail, stemming from the Material.


6. Termination

6.1 Eurail is entitled to cancel User’s account at any time at its own discretion, in which case User will be no longer able to download Material from the Portal. Cancellation of User’s account will not affect Material that have already been downloaded.


7. Liability and indemnification

7.1 Should User fail to comply with the conditions for use established in these Terms and Conditions with regards to any Material, User will be deemed to have infringed the rights of Eurail and of the Copyright Owner, if different from Eurail.

7.2 User shall be the only responsible for any direct or indirect damages caused to Eurail, other Copyright Owners and third parties as a consequence of its use of the Material and shall have no right to ask any assistance, discharge, indemnification or damage payment to Eurail.

7.3 User shall hold harmless and indemnify Eurail for any requests, actions, or direct or indirect damages arising to Eurail as a consequence of its use of the Material and subsequent actions.

7.4 Eurail is not liable for any loss that can result from damages to User’s computer systems as a result of the use of the Material, nor is liable for any damage alleged by User for Eurail’s termination of User’s account or licenses or sub-licenses.


8. Applicable law and disputes

These Terms and Conditions are governed exclusively by Dutch law. Any and all disputes that arise from or are related to these Terms and Conditions will be submitted exclusively to the competent court in Amsterdam.


9. Change of the Service Conditions

Eurail reserves the right, at its sole discretion, to modify or replace any of the Terms and Conditions, or change, suspend, or discontinue the Portal service (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website, or by sending an email to the email address associated with User’s account. User is responsible for reviewing and becoming familiar with any such modifications. User continued use of the service following the posting of any changes to the Terms and Conditions constitutes acceptance of those changes. Eurail may also impose limits on certain features and services or restrict access by User to parts or all of the service without notice or liability.

In the event that any provision stipulated in these Terms and Conditions is deemed to be null and void, invalid or otherwise inapplicable, for any reason whatsoever, that will in no way affect the applicability or legal validity of the other provisions stipulated in these Terms and Conditions. Eurail will draw up a new provision that is as close as possible to the old provision in respect of its content and scope, without being null and void, invalid or otherwise inapplicable itself.

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